Providing access to quality repairs

Jul 17, 2018

WernerCo, the leading supplier of BoSS access towers, is providing a unique service to its customers to extend the life cycle of its products while ensuring their equipment is serviced to the highest standard.

The BoSS Service and Repair Centre, located at WernerCo’s facilities in Maldon, provides technical support, tower repairs and maintenance through its team of fully trained BoSS technicians.

As part of the offering, the Service and Repair Centre repairs BoSS access towers, podiums and its MiniMax access towers to ensure they are in safe working order. Ideal for hire customers whose towers may be subject to a lot of wear and tear, it prevents costly replacement fees and ensures all repairs are fully compliant to the relevant standards.

It is crucial when repairing and replacing tower components they are from the same manufacturer, as working at height equipment should comply with specific standards, which gives approval to the overall tower structure rather than specific components.

Sophie Ellam, product manager for WernerCo, commented: “Our after-sales service is ideal for our hire customers who are stocking a lot of equipment, which is often on the move. It’s not uncommon for equipment to come back damaged so having towers repaired by the trained BoSS technicians offers a whole host of benefits.

“It provides users with the assurance that genuine components have been used and quality control procedures have been met. All our repairs conform to the Kitemark standard meaning once repaired a tower is as good as new.”

The centre offers pioneering plasma cutting and welding technology to ensure that all the work is carried out to the highest standard and the equipment is etched with a unique code to allow users to trace the service history, offering additional peace of mind.